Privacy Policy

Last updated: 31/10/2025

1. Who We Are

This website, www.karmasoup.co, is operated by Karma Soup Surf Co. Ltd, a company registered in Northern Ireland (company address: Unit 2, Phase 1 Acorn Business Centre, 2 Riada Avenue, Ballymoney, Northern Ireland, BT53 7LH).

We take your privacy seriously and are committed to protecting your personal information in accordance with applicable data protection laws.

2. Information We Collect

We may collect the following information when you interact with our website:

Email address – when you sign up to receive updates or notifications.
Optional information – such as your name or preferences, if you choose to provide them.
Technical data – including your IP address, browser type, and pages visited, collected via cookies or analytics tools.

3. How We Use Your Information

We use your information to:

Send you updates about Karma Soup Surf Co. products, including when they become available to purchase.
Notify you about developments in our manufacturing or creative process.
Improve our website and understand visitor interest.

We will never sell, rent, or trade your data to any third party.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on your consent — for example, when you sign up to receive email updates.
You can withdraw this consent at any time by clicking “unsubscribe” in our emails or by contacting us directly at contact@karmasoup.co.

5. How We Store and Protect Your Data

We may use secure third-party services, including SendGrid, to manage and send email communications. These services comply with data protection laws and implement safeguards to keep your information secure.

Your data is stored only as long as necessary to send you updates or until you unsubscribe.

6. Sharing Your Data

We may share limited information with trusted third parties who help us operate our website and email systems (such as SendGrid or WordPress service providers). These partners are contractually bound to process your data only for the purposes we specify and to keep it secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise any of these rights, please contact us at contact@karmasoup.co.

8. Cookies and Analytics

Our website may use cookies or similar technologies to enhance your browsing experience and collect anonymous analytics data. You can manage or disable cookies through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Karma Soup Surf Co. Ltd
📍 Unit 2, Phase 1 Acorn Business Centre, 2 Riada Avenue, Ballymoney, Northern Ireland, BT53 7LH
📧 contact@karmasoup.co

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.